SHIPPING POLICY
Last updated: September 15, 2026
This Shipping Policy applies to orders placed through vamosapparel.shop.
SHIPPING DESTINATIONS
We currently ship to eligible addresses within the United States.
Available shipping destinations and services will be displayed during checkout. We may be unable to ship to certain territories, military addresses, P.O. boxes, freight-forwarding addresses, or locations restricted by a carrier or applicable law.
ORDER PROCESSING
Orders are processed on business days, excluding weekends and federal holidays.
Processing time is separate from carrier transit time. Order volume, product availability, payment verification, fraud review, weather, and holidays may affect processing.
The estimated shipping or delivery timeframe shown during checkout or in an order confirmation is an estimate rather than a guarantee unless we expressly state otherwise.
SHIPPING RATES
Available shipping methods and charges are displayed during checkout before payment.
Promotional or complimentary shipping may:
Require a minimum order value
Apply only to eligible destinations
Exclude expedited services
Be calculated after discounts and before taxes
Be modified or discontinued where permitted
Unless stated otherwise, free shipping promotions apply only to standard shipping.
ORDER CONFIRMATION
After placing an order, you should receive an order-confirmation email. This confirms that we received the order; it does not necessarily mean the order has shipped or been finally accepted.
We may contact you if we need to verify payment, shipping, or order information.
SHIPPING CONFIRMATION AND TRACKING
When tracking is available, we will send a shipping-confirmation email containing tracking information.
Tracking information may take time to update after a label is created. A shipping label does not necessarily mean the carrier has received the package.
DELIVERY ESTIMATES
Delivery estimates depend on:
Shipping destination
Selected shipping method
Carrier performance
Product availability
Order-processing time
Weather, holidays, and other events outside our control
We do not guarantee delivery by a particular date unless we explicitly provide a written delivery guarantee.
SHIPPING DELAYS
If we cannot ship within the timeframe originally stated, we will provide any notice, cancellation option, or refund required by applicable law.
Carrier delays that occur after a package is transferred to the carrier may be outside our control, but customers may contact us for reasonable assistance.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address.
Review your address carefully before submitting an order. Contact us immediately if an address needs correction.
We cannot guarantee address changes after an order enters processing or shipment. Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer where permitted.
LOST, STOLEN, OR MISSING PACKAGES
If tracking shows no movement for an unusual period or a package appears lost, contact support@vamosapparel.shop with your order number.
If tracking shows “delivered” but you cannot locate the package:
Check the delivery location and surrounding property
Ask household members or neighbors
Review any carrier delivery photograph
Contact the carrier
Allow a short period for premature delivery scans to update
We will provide reasonable assistance with a carrier investigation. Any replacement or refund will depend on the investigation, applicable carrier coverage, the circumstances, and applicable law.
DAMAGED PACKAGES
If your package or merchandise arrives damaged, contact us promptly.
Include:
Your order number
Photographs of the damaged merchandise
Photographs of the shipping packaging
A photograph of the shipping label
Keep the merchandise and packaging until we complete our review.
MULTIPLE SHIPMENTS
Products in one order may ship separately. If an order is divided into multiple shipments, you may receive separate tracking information.
REFUSED AND UNDELIVERABLE PACKAGES
Packages returned because of refusal, an incorrect address, failed delivery attempts, or another customer-related issue may be subject to:
Return-shipping costs
Reshipping charges
Deductions from an otherwise approved refund
Any charge or deduction will be applied only where permitted by law.
TITLE AND RISK OF LOSS
Title and risk of loss transfer as provided by applicable law and the terms governing the selected shipping method. Nothing in this section limits rights that cannot legally be waived.
INTERNATIONAL ORDERS
Unless international shipping is offered during checkout, we do not accept orders for direct delivery outside the United States.
Customers using freight-forwarding services are responsible for the forwarder’s fees, customs charges, duties, taxes, and handling after delivery to the forwarding address. Our ability to assist with loss or damage occurring after delivery to a freight forwarder may be limited.
CONTACT
For shipping questions, contact:
Vamos Apparel
2053 Vancouver Ave
Monterey Park, CA 91754
United States
Email: support@vamosapparel.shop
Phone: 626-260-5641
Website: https://vamosapparel.shop
